Senior Product Manager - Commercial Retail Solutions

Paiania, Attiki, Greece · Customer Experience


INTRALOT, a public listed company established in 1992, is a leading gaming solutions supplier and operator active in 55 regulated jurisdictions around the globe. With €1.32 billion turnover and a global workforce of approximately 5,300 employees (3,450 of which in subsidiaries and 1,850 in associates) in 2016, INTRALOT is an innovation – driven corporation focusing its product development on the customer experience. The company is uniquely positioned to offer to lottery and gaming organizations across geographies market-tested solutions and retail operational expertise. Through the use of a dynamic and omni-channel approach, INTRALOT offers an integrated portfolio of best-in-class gaming systems and product solutions & services addressing all gaming verticals (Lottery, Betting, Interactive, VLT). Players can enjoy a seamless and personalized experience through exciting games and premium content across multiple delivery channels, both retail and interactive. INTRALOT has been awarded with the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association (WLA) for its global lottery operations.

Our premises at Paiania have been designed to provide easy access to persons with disabilities.

INTRALOT would like to employ:

Senior Product Manager – Commercial Retail Solutions

Job Purpose

As a Senior Product Manager you will be responsible for managing the Retail Lottery/Betting Terminal and Digital Signage products (HW& SW components) and services life cycle and executing GTM strategies to support Business growth objectives, leveraging end-to-end solutions and cross segment opportunities. Ensure business needs are represented, in terms of retail product requirements, retail user experience, pricing strategies, market positioning and products forecast, for all allocated products within the retail terminals solution.


• Management of Product Life Cycle across all commercial segments (B2B, B2B2C, B2C, B2G)

• Be the marketing technical expert for the product and be able to exploit new technologies and innovate new products to meet customer needs and achieve detail budget revenues

• Manage the P&L for the assigned products to ensure positive performance against established

revenue and cost forecasts, and develop strategies to mitigate any risk to these financial goals

• Lead cross-functional teams to develop and deliver products that are targeted, wanted, complete and deliver an end to end customer experience in line with the customer proposition wheel

• Create Product Requirements for HW & SW, User Interfaces & User Experience processes, Business Cases, Sales forecast and Technical Product Roadmaps

• Act as part of the Products & Services team responsible for retail touch-point customer experience

• Retail terminals funnel exploration, development & commercialization

• Develop industry insights and gain customer knowledge in order to be voice of the customer to the R&D community

• Work and interact with Intralot’s regional functions

• Work closely with Business lead functions, Retail marketing teams and the sales org to deliver the business goals

• Based on a strong knowledge of trends in the industry affect the strategy/direction of the product line/line of services or solutions

• Proactively develop strategies to grow the commercial segments by creating and working with marketing and operations teams executing sales acceleration and operational improvement programs Suggest strategy changes internally and with external partners

• Lead projects that involve cross-functional coordination to provide integrated products/services/ solutions

• Regularly recommend product/ service/solution strategic direction to senior management

• Crystalize and articulate the vision for evolving the product and its progress toward that vision



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